Nu'Me Hair Studio Privacy Policy
Effective Date: July 23, 2024
Nu'Me Hair Studio ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, especially concerning our SMS services for appointment verification, reminders, and promotional messages.
1. Information We Collect
- Contact Information:
- Name
- Phone number
- Email address (if provided)
- Communication Data:
- SMS interactions, including the content of messages sent and received.
- Verification codes for confirming appointments.
- Technical Information:
- Device identifiers
- IP address
- Browser type and version
2. How We Use Your Information
We use your personal information for the following purposes:
- Appointment Verification:
To send SMS verification codes to complete appointment bookings.
Example Message: "Nu'Me Hair Studio: DON'T share. Use Verification code [123456] to complete your appointment. The code expires in 10 minutes."
- Appointment Reminders:
To send reminders for upcoming appointments to ensure you don't miss your scheduled time.
Example Message: "Nu'Me Hair Studio Reminder: Your appointment at Nu'Me Hair Studio is on July 24th at 3 PM."
- Promotional Messages:
To send promotional offers and updates about our services if you have opted-in to receive such communications.
Example Message: "Nu'Me Hair Studio Exclusive Offer! Get 20% off your next visit to Nu'Me Hair Studio. Book now!"
- Customer Support:
To address inquiries, provide support, and improve our services.
- Compliance:
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We implement robust security measures to protect your personal information:
- Data Encryption:
All personal data transmitted via SMS is encrypted both in transit and at rest.
- Access Controls:
Access to personal information is limited to authorized personnel only.
- Regular Security Audits:
We conduct regular security audits and assessments to ensure data integrity and protection.
4. Sharing Your Information
No mobile information will be ever shared with third parties/affiliates for marketing/promotional purposes.
We may share your personal information with third parties as follows:
- Service Providers:
With Twilio and other trusted service providers to facilitate SMS communications and enhance service delivery.
- Legal Authorities:
As required by law or to protect our rights, privacy, safety, or property.
- Business Transfers:
In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business.
5. Your Choices and Rights
You have the following rights concerning your personal information:
- Opt-In/Opt-Out:
- Opt-In: By providing your phone number, you consent to receive SMS messages as outlined in this policy.
- Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message. You will receive a confirmation message confirming your opt-out request.
- Access and Update:
You can request access to your personal information and request corrections if any information is inaccurate.
- Deletion:
You can request the deletion of your personal information, subject to legal obligations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy. Continued use of our services after changes are made indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
- Email:mznume24@gmail.com
- Phone: (972) 457-0077
- Address: 4070 N Belt Line Rd, Suite 110, Irving, TX 75038